Contacts and Help

For more information on HPC facilities, systems support, assistance with parallel programming and performance optimisation and to report any problems, please open a ticket via SUTicket → Faculty of Engineering and Natural Sciences → HPC (High Performance Computing) / FENS Servers

Need Additional Help?

When reporting problems, please give as much information as you can to help us in diagnosis, for example:

  • Your username.
  • What command or program you were trying to execute.
  • A copy of the error message and when the problem occurred.
  • Names including the path(s) to scripts called and the output files produced.